Shipping policy
Shipping Policy
Thank you for shopping with us at Zryxn. We are committed to delivering your order quickly and securely.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated shipping times depend on your location:
-
Canada: 3–7 business days
-
United States: 5–10 business days
-
International: 7–15 business days
Please note that shipping times are estimates and may vary due to carrier delays or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
From time to time, Zryxn may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package until delivery.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. Zryxn is not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at our customer support email so we can assist you.
Delays
While we strive to deliver orders on time, Zryxn is not responsible for shipping delays caused by carriers, customs, weather, or other external factors.